Shipping policy

Shipping Policy

Orders are processed within 2–4 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information. Shipping times vary based on destination and selected shipping method and are estimated at checkout; transit times are not guaranteed.

We are not responsible for delays caused by carriers, weather, or other factors outside our control. Once an order has been handed off to the carrier, risk of loss transfers to the customer. Please ensure your shipping address is correct at checkout, as we are not responsible for orders shipped to incorrect or incomplete addresses.

Orders of $50 or more ship free. We charge a flat rate fee for all orders under $50 which is non-refundable. If a package is returned to us due to an incorrect address or failed delivery attempt, additional shipping fees will apply to reship the order.

If your order arrives damaged or is lost in transit, please contact us within 5 days of the delivery date (or expected delivery date for lost packages) with your order number and any supporting photos so we can assist in resolving the issue.